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500-9041 v4.1
Welcome Report
Control
Admin Sys Config Tech-Ref
93
If status listed as "
Pending
" for a long time:
Try shutting down and restarting the communications
software, and recheck your connection status.
Tip:
For a single-PC system which is set to auto-start
communications, simply logout, log back in, and
recheck your connection status.
Reminder: LCD/
telephone
symbol on the taskbar,
and "... Director-
Communications
.exe". For more
information, refer to "Ensure the Communications
Software is Running on the Specific PC(s)" near the
beginning of the panel communications topic.
Try powering down and restarting the PC (and/or
modem), and recheck your connection status.
Check to ensure that the 'Communication Pool' being
used for the connection is properly set up. For
details, refer to "Communication Pools for System
Panels".
Update Requests Initiated from a Panel
Update requests can be initiated from a
remote/dial-up panel (
V2.0
). This can be for
a new panel that has not been programmed
(known as being in 'cold boot' state). A service
technician at a system keypad can also
request a remote synchronization at any time.
For details on initiating a remote update request from a
keypad at a remote site, refer to the MONITOR AFx
Commissioning Reference Guide.
For a new system: The software must be fully set up
with the desired settings, and a scheduled
communications session must be set up for the account
with the Schedule "Type" set to "On Next Call".
To set up an initial panel connection, refer to "New
Installation? Try the Wizard!", or "Panel Connection
Overview".
Cancelling / Dropping a Connection
Click
[Communications]
in the 'tree', and
select
Pending/Online
. Then, use the
Grid
/
Form
toolbar-button to select your preferred
view-mode.
Select the desired communications session in
the list.
Tip:
In 'forms' view, you can select a
session at the bottom of the form, or use the
'browse' buttons to move through the list.
Check to ensure that associated panels are
not presently being updated: Find / select the
'panel group' near the centre of the screen,
and check the "Results" on the right.
Note:
Disconnecting is NOT recommended while
panel(s) are being updated.
Now, right-click the session/form, and select
Disconnect
. If prompted to confirm, select
Yes
.
Viewing or Changing Settings for a
Communications Session that is Not
Presently On-Line
If Presently Connected (Transaction Locked):
You
cannot edit a communications session while connected
with the associated panel(s). (Clicking
[Edit]
will
produce a "Transaction Locked" message.)
For a session that is either scheduled for some
time in the future, or that is off-line due to a
disconnection, you can check and/or change
the present date/time and other settings as
desired:
Click
[Communications]
in the 'tree', and
select
Pending/Online
. Then, use the
Grid
/
Form
toolbar-button to select your preferred
view-mode.
Select the desired communications session in
the list.
Tip:
In 'forms' view, you can select a
session at the bottom of the form, or use the
'browse' buttons to move through the list.
Details for the selected session will be shown
at the top of the screen.
If the desired communications session is not listed, this
means that it has either completed successfully, or
failed (and/or was not set to "Stay Connected").
Tip:
To view the status of a
completed
communications session (or attempt), see "Viewing the
Status of Previous Communications Sessions", to
follow.
To change a scheduled time, or other settings
for a communications session, click
[Edit]
, and
refer to the details for the "Edit
Communications" screen while viewing and/or
changing settings as desired. (Click
OK
when
finished.)
Tip:
To select or deselect a panel, locate and double-
click the specific panel (under the applicable account).
To select or deselect all panels for an account, right-
click the account, and select "Add Account" or "Remove
Account" as desired.
Sample screens and selection-descriptions
appear on the following pages.
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